Huntsman V3 Pro /Random Disconecting and conecting | Razer Insider
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Huntsman V3 Pro /Random Disconecting and conecting

  • October 27, 2025
  • 1 reply
  • 71 views
Kaori_Mineshita

USB port change,Disable USB power-saving,Synapse4,Perform a clean install Synapse4,Firmware update,Reinstalling Windows11,BIOS update,
I've tried everything, but disconnections and reconnections keep happening every few minutes to a few hours.
No issues occur when Synapse 4 is not running.

I tried the replacement item as well, but the result was the same.

When a disconnect occurs,

Microsoft-Windows-Kernel-PnP EventID 1010 

Device USB\VID_1532&PID_02A7\8&140d7794&0&5 has been removed because it is not present on the bus.
Number of removed devices: 26

is logged each time.

Please help me.

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • October 27, 2025

Hello Kaori_Mineshita,

I understand about the ongoing disconnection issues you're facing with your Razer Huntsman V3 Pro. Here are a few additional steps and questions that might help us pinpoint and resolve the issue:

  • Have you tried connecting the device to different USB ports on your computer to see if the issue persists?
  • Is there any error message or specific error code when the disconnection occurs, apart from the EventID 1010?
  • Since the replacement item also faced the same issue, have you tried using a different computer to test if the issue replicates?

If closing Razer Synapse fixes the issue, reinstall your keyboard drivers, and perform a clean reinstall of Razer Synapse again. Also, make sure to update the firmware of your keyboard if it is on the list.

If you need assistance, PM me with your keyboard serial number and proof of purchase so I can check for replacement options. All the best!

*Thread locked to curb conversation to PM.

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