It works normal when I shut down the Synapse program, but as soon as I open Synapse, all the Key stop working and volume dial only does scroll up and down function not volume control function. I did followed all the instructions on the other thread experiencing pretty same issue. But it still not working.
I tried the other usb port,
I removed and reinstall Razer Synapse program and driver with driver clean up tool.
Restarted my computer couple time.
Checked firmware is up to date.
It’s still not working.
Now what?

