Was working fine yesterday. Just stopped typing. Keys are lit up, volume control works, but no other key works seemingly out of nowhere. Have had the board for about a year maybe less. Synapse recognizes that it in fact plugged in and connected. Tried basically everything I could think of. Updated firmware, software, tried with Uninstaller synapse, different USB ports, restart pc, Uninstaller drivers etc
Frustrating from an expensive piece of equipment.
Hello bestIVORYWarmBlack547,
I’m here to help! Did you make any changes to your system or to the Razer Huntsman V3 Pro Tenkeyless before the issue started? Also, has anything unusual happened to the keyboard recently, like a liquid spill or a drop? To help isolate the problem, please try a hard reset using the steps below:
1. Unplug the keyboard.
2. Simultaneously press and hold the "esc" + "caps" + spacebar keys.
3. Plug the keyboard into a USB port.
4. Release all keys.
If the issue persists after this reset perform the troubleshooting in this article, please send me a PM with your device’s serial number and proof of purchase so I can check the available replacement options. You can save and share your files via any online drive account listed here. I’ll keep an eye out for your message.
“Thread locked to curb conversation to PM.
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