Hyperpolling Dongle Not Showing in Synapse | Razer Insider
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Question

Hyperpolling Dongle Not Showing in Synapse

  • March 9, 2025
  • 1 reply
  • 38 views

I just got the Razer Naga Pro V2 and it came with the hyperpolling dongle. I initially did not know how it worked, so I just used the USB connector without the dongle plugged in. Now I have it plugged in, but synapse just shows the Naga connected and no dongle. I have reinstalled synapse. I also tried using the firmware updater for the dongle but it does not recognize it as being connected to my PC so it will not do anything. What can I do from here?

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1 Reply

Razer.Aero
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  • Razer Support
  • 3380 replies
  • March 11, 2025

Hello B_onetrain,

I’ve responded to your message. Please check your inbox, and let’s continue from there. Thank you!

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