Razer Basilisk V3
I have been using this mouse for over 2 years at this point and have never once experienced this issue. I use HyperShift constantly and have never had any issues but all of a sudden today, HyperShift on my mouse only has decided to stop working. The only way I can get it to work is by closing Synapse down completely, which makes no sense as it should work when open and not when closed.
I have tried everything I can think of from a troubleshooting perspective like:
- Rebooting my pc
- Restarting synapse
- Disconnecting and reconnecting my mouse
- Checked to see if Firmware was up to date
- Unbounding HyperShift and bounding it to another button on my mouse
- Uninstalling and reinstalling synapse (which caused HyperShift to work for 2 minutes and then stopped again). I then tried to do a clean uninstall with the Razer Driver Clean Up tool and got the same outcome.
I have nothing else I can think to try.