I am not receiving the 2FA code message in my Gmail | Razer Insider
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Question

I am not receiving the 2FA code message in my Gmail

  • December 26, 2025
  • 1 reply
  • 5 views
U

I have a problem and I contacted you, but you haven't resolved it. The problem is that I want to make a purchase using my Razer account, but it's asking for 2FA. When I request the code, it doesn't arrive in my Gmail. I've tried repeatedly, but no message has been received. I've tried to find another way to authenticate, but there's no option other than Gmail and contacting support. Please authenticate my account because I want to purchase games.

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1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • December 26, 2025

Hey ​@uzisbsvd,

For all Razer Gold concerns, please submit a ticket by going to this link so our Razer Gold Team can assist with your account. If you currently have an open case, just send me a PM with your case number so I can call their attention to it.

 

 

*Thread locked to curb conversation to PM.

 

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