I bought this headset from a trusted company, not repackaged or second hand, and when I try to register it, it says it has already been registered. I truly don’t understand why. I’m trying to get an email for the 7.1 surround sound, because it didn't come in the package.
Question
I bought a Blackshark V2 X headset and I can't register it
This topic has been closed for replies.
- Razer Support
Hello Elelixired,
Please note that product registration mainly helps with warranty. You can find your activation code on the scratch card inside the packaging as indicated here. If the card is missing or the code was already used, please contact the reseller about a replacement. Also, make sure to buy Razer products from authorized Razer resellers to be sure you’re getting a genuine device. Products bought from non-authorized dealers can be used, counterfeit, re-boxed, defective, or gray market goods.
If you need further assistance, please feel free to send me a PM with your device’s serial number and proof of purchase so I can check the information. All the best!
*Thread locked to curb the conversation to PMs.
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