I bought a Blackshark V2 X headset and I can't register it

Question

I bought this headset from a trusted company, not repackaged or second hand, and when I try to register it, it says it has already been registered. I truly don’t understand why. I’m trying to get an email for the 7.1 surround sound, because it didn't come in the package.

Razer.Aero · Answer

HelloElelixired,Please note thatproduct registration mainly helps with warranty. You can find your activation code on the scratch card inside the packaging as indicatedhere. If the card is missing or the code was already used, please contact the reseller about a replacement. Also, make sure tobuy Razer products fromauthorized Razer resellersto be sure you’re getting a genuine device. Products bought from non-authorized dealers can be used, counterfeit, re-boxed, defective, or gray market goods.If you need further assistance, please feel free to send me aPMwith your device’s serial number and proof of purchase so I can check the information. All the best!*Thread locked to curb the conversation to PMs.

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