I bought codes for 200 dollars, but they were already used. How can I prove that I didn't enter or use them? Is there a place where I can view my recharge history? | Razer Insider
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I bought codes for 200 dollars, but they were already used. How can I prove that I didn't enter or use them? Is there a place where I can view my recharge history?

  • November 15, 2025
  • 1 reply
  • 13 views
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I bought codes for 200 dollars, but they were already used. How can I prove that I didn't enter or use them? Is there a place where I can view my recharge history?

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • November 15, 2025

    Hi headPeridotweb937,

    It would be best to reach out to the reseller from whom you purchased the codes and request a refund, explaining that the codes were already used.

    You can submit a ticket or reached out to our Razer Gold Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Be sure to provide all necessary details for verification and further assistance. You can PM me with your case ID number so I can notify the team. Take care!

    *Thread locked to curb the conversation to PMs.

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