I bought Razer Seiren V2 X and it does not get recognised by Razer Synapse and the serial number is not beeing recognised in the data base | Razer Insider
Skip to main content
Question

I bought Razer Seiren V2 X and it does not get recognised by Razer Synapse and the serial number is not beeing recognised in the data base

  • January 20, 2025
  • 1 reply
  • 92 views
PaleCyantalkbyte566

Hello, today my Razer Seiren V2 X arrived and when i pluged in the pc all was good, windows recognised the mic but the Razer Synapse app doesn`t recognise it.When i tried to put the Serial Number i keep getting this error “We were unable to locate your serial number in the system. Please check that you have entered the correct serial number.”

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • January 21, 2025

Hi PaleCyantalkbyte566,

I’m here to help. Please PM me your Razer Seiren V2 X serial number and the proof of pruchase so I verify the informaiton in our system. Let’s take it from there. 

*Thread locked to curb conversation to PM.

CookiesCookie settingsAccessibility statement