I bought something off razer as a guest and I can't access the shipping info | Razer Insider
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I bought something off razer as a guest and I can't access the shipping info

  • January 5, 2024
  • 1 reply
  • 96 views

As said in the title I bought an item off razer.com and now can’t view shipping info. I have the order number but whenever I click the “view order” button it gives me an error. Is there anyway to view it when purchasing as a guest?

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1 Reply

Razer.Aero
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  • Razer Support
  • January 5, 2024

Hi Astropk,

I understand that you’re having issues checking your order history. One probable cause for this to happen is that you checked out as a guest when you purchased the product. Please refer to this article as a reference. Please PM the following information below so I can initiate a ticket and forward it to our Order Support Team for further assistance.

Full name: 
Mobile/Phone Number: 
Country: 
Order number: 

*Thread locked to curb the conversation to PMs.