I can't enter bigo live pin? | Razer Insider
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Question

I can't enter bigo live pin?

  • March 29, 2024
  • 2 replies
  • 76 views
Mikeharper09

I CANNOT USE THE BIGO LIVE PIN I PURCHASED.
WHEN MAKING A RECHARGE IN BIGO LIVE, I SELECT THE RAZER GOLD PIN SECTION. IT REQUESTS THE SERIAL NUMBER AND PIN. BUT NEITHER THE COMPLETE SERIAL NUMBER IS WRITTEN NOR THE PIN IS ENTERED. THE CHARACTERS OF BOTH DO NOT FIT IN THE SPACE LEFT, THAT'S WHY IT GIVES AN ERROR.

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    2 Replies

    Mikeharper09
    • Mikeharper09
    • Author
    • Insider Mini
    • March 29, 2024

    HELP ME PLEASE 

      Razer.Aero
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      • Razer.AeroRazer Support
      • Razer Support
      • March 29, 2024

      Hi Mikeharper09,

      For Razer Gold concerns, I suggest that you submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information and screenshots showing the issue. You can PM me the reference number so I can help you coordinate with the team. Stay safe!

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