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I can't file a support ticket

  • March 3, 2026
  • 1 reply
  • 23 views
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My Razer Blade bluescreens on memory timing issues. I need to file a ticket to support, but I only get to a ‘sorry not available pleas use chat or email’ - the chat is down, and there is no email listed. I live in Sweden, so probably need a contact for the EU.

Best answer by Razer.ScarletRouge

Hey there, ​@soloWhiteSmokeplane283 

Thank you for sharing your concern. I understand that you’re experiencing blue screens related to memory timing issues on your Razer Blade. Don't worry, I will create a case for you and forward it to our Technical Support team for further assistance. To proceed, please provide the following details via PM so I can kickstart your case:
 

Full Name:
Email address associated with Razer ID:
Phone number:
Country:


Thank you!



*Thread locked to curb conversation to PM. 

    This topic has been closed for replies.

    1 Reply

    Razer.ScarletRouge

    Hey there, ​@soloWhiteSmokeplane283 

    Thank you for sharing your concern. I understand that you’re experiencing blue screens related to memory timing issues on your Razer Blade. Don't worry, I will create a case for you and forward it to our Technical Support team for further assistance. To proceed, please provide the following details via PM so I can kickstart your case:
     

    Full Name:
    Email address associated with Razer ID:
    Phone number:
    Country:


    Thank you!



    *Thread locked to curb conversation to PM. 

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