I can't get a 2-step code to be sent to my phone, how can I solve this? | Razer Insider
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I can't get a 2-step code to be sent to my phone, how can I solve this?

  • April 1, 2025
  • 1 reply
  • 34 views
K

It said “There was an unexpected error. Please reload the page and try again.”

please help me...

CuTTyFlaM
pancholr
FiszPL
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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3749 replies
  • April 1, 2025

Hi kakamsz,

I’ve responded to your message. Please submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP.

1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:

After submitting it, send me your ticket number so I can call their attention to your case. Have a good one!

​​​​​​​*Thread locked to curb conversation to PM.

MH_Forhad
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  • MH_Forhad
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