I can't receive OTP from SMS to make a purchase and I don't remember my backup code please help me | Razer Insider
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Question

I can't receive OTP from SMS to make a purchase and I don't remember my backup code please help me

  • October 26, 2026
  • 1 reply
  • 5 views

TqN94

 

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1 Reply

Razer.Ten
  • Razer Support
  • October 27, 2026

Hey ​@TqN94,

For all Razer Gold concerns, please submit a ticket by going to this link so our Razer Gold Team can assist with your account. After doing so, just send me a PM with your ticket number so I can call their attention to your case.


*Thread locked to curb conversation to PM.