I can't register my viper ultimate and charging dock | Razer Insider
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I bought both product on July 19th in Japan



I tried register viper ultimate and charging dock but system said item serial number does not match product number.



please help me figure out this problem.



VIPER ULTIMATE

P/No (*Omitted)

Serial number starts with (*Omitted) ~~~ (total 15 letters)

CHARGING DOCK

P/No (*Omitted)

Serial number starts with (*Omitted) ~~~(total 15 letters)
Easytoon
I bought both product on July 19th in Japan



I tried register viper ultimate and charging dock but system said item serial number does not match product number.



please help me figure out this problem.



VIPER ULTIMATE

P/No (*Omitted)

Serial number starts with (*Omitted) ~~~ (total 15 letters)

CHARGING DOCK

P/No (*Omitted)

Serial number starts with (*Omitted) ~~~(total 15 letters)




Hey there! Send me a PM together with your device's serial number. Let's continue from there.
Razer.SpeedCr0ss
Hey there! Send me a PM together with your device's serial number. Let's continue from there.




(Omitted all device's details for security purposes)
Easytoon
(Omitted all device's details for security purposes)




Thanks for the follow-up. However, I think you've forgotten that it is not allowed to post any personal and device details on a public post because it is against our house rules and can breach your privacy. Please send me a PM instead.