I cannot do anything in the chroma studio, also rgb turns off after a little while | Razer Insider
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Since the new synapse 3 update everything doesnt work like before, first of all it doesnt let me import profiles, then i cant even make my own profile its like blocked i have no idea what to do im going mad its been a month please help

razer support on discord cant help, neither any of youtube videos, i know for sure that the keyboard and mouse themselves arent broken because they light up fine while synapse is turned off, but in the default setting of spectrum cycle, and that sucks
Let's perform a clean reinstallation of your Synapse by following the steps on this page. Should the issue persists, please gather the logs of your Synapse by following this guide. You can upload the log files on Google Drive and send me the sharable link via PM. Here's how to find the shareable link for the files:



1. Open a file in Google Docs, Sheets, or Slides. In the top right corner, click Share.

2. Click "Get shareable link" in the top right of the "Share with others" box.

3. To choose whether a person can view, comment, or edit the file, click the Down arrow next to the "Anyone with the link." down arrow icon.



*Thread locked to curb the conversation to PMs.