Hello! I am new to Razer products, and I am trying to register my new Razer mouse, but I keep getting a “Product Number does not match” message. I made sure several times to check if I had everything correct, and I do, I even checked the tool tip just to be sure I was using the right letters/numbers. I just keep getting that does not match message no matter what. Please help! Thank You!
Question
I cannot register my Razer product
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- Razer Support
- 3224 replies
Hi thebagonline,
I’m here to help. Please PM me the photo showing the mouse serial number and proof of purchase so I can verify the information. Save the shareable files via any online drive account listed here. I hope to hear from you soon. All the best!
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