i cant add games manually

1v1MeBro.
i want to add games manually because automatic is not working and i want to click the + sign to add games but its grey and wont let me click as the refresh keep on circling. pls help me i want to play my games

Hey there!

Thank you very much for sharing your issue with us here. My name is Michelle from the Razer Cortex technical support team. I am happy to be of your assistance.

Before we start could you please provide us with the below details?

• Which game did you want to add in Razer Cortex automatically?
  
• Did the "+" icon still not work when the "Refresh" icon stopped circling? Can you check it in 10 minutes?
  
• Could you please provide us with your Razer Cortex logs via PM so we can further investigate this issue?
  

We look forward to your reply. Truly appreciate your patience and understanding.

Michelle