i cant found Browse in Cortex | Razer Insider

i cant found Browse in Cortex

  • 13 September 2021
  • 4 replies
  • 228 views

i cant Find and i cant add game to Cortex and this happen after last update

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4 Replies

Sure Thank you .........
Octopain
Thank you So So Much its worked now I appreciate your Help and your time :smile_:

That is great. Please feel free to let me know if you need further assistance.

Michelle
Thank you So So Much its worked now I appreciate your Help and your time :smile_:
Hey there!

Thank you for sharing your concern here. My name is Michelle from the Razer Cortex PC technical support team. I will be delighted to assist you with your issue.

We apologize for the inconvenience this issue has caused you. Since this feature is security-related, we removed this feature to enhance security. Our engineering team is trying to investigate it and try to add this feature in a future version.

Before we find a resolution, could you please try the below method to add your game to MY LIBRARY manually?

Please follow the below steps:
Step 1. Please launch the game that you want to add to Cortex 'MY LIBRARY'.
Step 2. Open your Task Manager and find the game process which is a .exe file.
Step 3. Right-click the game process and click the Open file location.
Step 4. Right-click the game file and click 'Send to'> 'Desktop(create shortcut)' to create a desktop shortcut of the game.
Step 5. Launch Razer Cortex and add the game manually by clicking the '+' icon on 'MY LIBRARY'.

Please feel free to let me know if you still have issues when adding your game to Cortex MY LIBRARY.

Thank you for your patience.

Michelle