I cant reload my razer gold balance because when i try to reload with ultimate and gaming bites gift card i receive the error “This purchase Transaction cannot be found”
I have tried reloading on multiple accounts
different browsers and devices
and it still shows the same error
i have already made a ticket but they wont respond
![](https://uploads-us-west-2.insided.com/razer-us/attachment/cc22f8ea-f4b7-48ce-90a1-dd0cf65cee26.png)