I changed my phone number and dont have my backup codes | Razer Insider
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Question

I changed my phone number and dont have my backup codes

  • November 1, 2024
  • 1 reply
  • 655 views
OPALthinkFreshAir352

I need help, i was going to purchase Golden Eagles for War Thunder but I cant make the transaction because the 2FA, please help

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3222 replies
  • November 2, 2024

HI OPALthinkFreshAir352,

Regarding your concern, I apologize, but I have limited access to this part of our system. However, you can contact our Razer Gold Support Team by submitting a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. You can share your case number via  PM so I can help coordinate with the team. All the best!

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