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I deleted my mouse's software

  • December 12, 2023
  • 5 replies
  • 221 views

greatCoconutfever270

I own a Basilisk Ultimate and i was experimenting some issues with my cursor not working, after checking really quick why this happened, i tried uninstalling the mouse’s drivers on device manager.

After that, i was giving the option to delete its software which i thought meant synapse or something like that, so i agreed (i foolishly decided to not give it that much importance); after a few minutes i checked that the mouse is not recognized while on bluetooth by synapse but it is if wired.

Is there a way i can undo this? and sorry for messing with stuff i shouldnt

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5 Replies

greatCoconutfever270
greatCoconutfever270 wrote:

I own a Basilisk Ultimate and i was experimenting some issues with my cursor not working, after checking really quick why this happened, i tried uninstalling the mouse’s drivers on device manager.

After that, i was giving the option to delete its software which i thought meant synapse or something like that, so i agreed (i foolishly decided to not give it that much importance); after a few minutes i checked that the mouse is not recognized while on bluetooth by synapse but it is if wired.

Is there a way i can undo this? and sorry for messing with stuff i shouldnt

Just to be sure, the mouse is marked as HID-compliant mouse when on bluetooth, tried updating the firmware, looking for drivers, and also using the pairing utility but nothing seems to be working


GhostSh4dow
  • Insider Mini
  • 3 replies
  • March 27, 2024

I did the same thing but its worse, it can’t connect either wirelessly or wired which means i cannot update the firmware. It’s been like this for well over a year, it doesn’t work AT ALL and isn’t detected by my laptop (no indicating sound and the device doesn’t show up on device manager). When it IS wired there is light only from optical sensor thing but all other indicating lights are DEAD.


GhostSh4dow
  • Insider Mini
  • 3 replies
  • March 27, 2024

i just came back today to try again only to have my hopes crushed again, i did make a bunch of progress looking for the issue but to no avail. I uninstalled the bluetooth usb driver to see if updating truly reinstalls it and it works but this doesnt do the same with my mouse.


  • Insider Mini
  • 1 reply
  • May 19, 2024

Having the same issue. Any updates on this?


GhostSh4dow
  • Insider Mini
  • 3 replies
  • May 19, 2024

nope, the only progress i made is not at all, i thought the only way to work is by firmware updating but it doesnt recognize my mouse at all, its DEAD dead, the optical thing or whatever is still on but the LED is just dead, the only way i got it to connect way by putting some VERY thin cloth between the the mouse charging hole and the charger which worked a year before i tried that, history repeated itself and by that i mean i wasted hours upon hours again, both of which weren’t the best time cuz exams. Im getting sidetracked here hopefully theres a hyper specific solution to this


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