I did not receive any e-mail for my activation code for blackshark v2 | Razer Insider
Skip to main content

I did not receive any e-mail for my activation code for blackshark v2

  • May 11, 2022
  • 2 replies
  • 34 views
T
My black shark v2 did not come with an activation card for the 7.1 surround sound. I already registered my product but the e-mail that arrived just confirms that my razer product registration is complete, and it only has the serial number. Do I have to wait for a few days or contact support? If I have to contact support, where should I go to contact them?
This topic has been closed for replies.

2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • FiszPL
  • VANGUARD
  • May 12, 2022
BlackShark V2 comes with THX Spatial audio, which doesn't require any activation, because it's embedded into Synapse 3.
Razer.Zionzedd
TheTork
My black shark v2 did not come with an activation card for the 7.1 surround sound. I already registered my product but the e-mail that arrived just confirms that my razer product registration is complete, and it only has the serial number. Do I have to wait for a few days or contact support? If I have to contact support, where should I go to contact them?
The Razer BlackShark V2 is THX spatial audio enabled which can be activated through the Synapse application. You can check this guide for more detailed information on how to use this feature. Feel free to visit our self-help if you have questions or PM me anytime should you need further assistance. I will lock this thread now.
CookiesCookie settingsAccessibility statement