I did not receive the VAT receipt | Razer Insider
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Question

I did not receive the VAT receipt

  • December 26, 2025
  • 1 reply
  • 5 views

Hello, I bought the Razer backback but did not receive the VAT receipt. How can I ask for it?

I live in Portugal and support keeps sending me to forms about the order.

But the order was great, I got it in time. Just need the receipt.

Regards, 

Ines Carvalho

1 Reply

  • Insider Mini
  • January 15, 2026

We do not offer EU intra-community exempt sales through RazerStore Online. No refunds will be made for the VAT paid to Razer in respect of this.

https://www.razer.com/eu-en/legal/products-and-services-general-terms-of-sale