Good morning, Razer team! I recently purchased a Blackshark V2 X headset via MercadoLivre from a reputable seller. However, when I went to register the product on the Razer website, it said my product had already been registered and that I should contact your support. Is there any way you could send me the activation code?Product serial number:
The MercadoLivre purchase date was July 22nd:
Hey there,
It seems like your device might be a counterfeit or re-boxed item. No worries, let me check it for you. Please send me a private message together with your device's serial number so I can check its details here in our system and assist you further.
Also, I have edited and removed the serial and product from your post for security purposes. Thank you!
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