I don't know if I got the fake headphones or not | Razer Insider
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I don't know if I got the fake headphones or not

  • July 2, 2025
  • 1 reply
  • 181 views
M

I am new to all this and I just bought Blackshark v2 X white edition from a dealer. They told me it’s an OEM and having 1 year warranty. I checked on Razer and headphones products usually have 2 year warranty. I tried register my product but it is said it’s already registered and when I checked, the system said the product is out of date. So is it because it’s old or I got scammed? I’ll have to use it anyway but I just want to know if there is anything I can do to find out :(

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1 Reply

Razer.ScarletRouge
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Hey there, ​@Myumiw!

Thank you for sharing your concern here. No worries, let me help you! Please send me a PM together with your device’s serial number and proof of purchase for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!


 

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