i dont have access to my old email account | Razer Insider
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Question

i dont have access to my old email account

  • Oct 23, 2026 2:28 PM UTC
  • 1 reply
  • 1 view

i dont have access to my old email account , im trying to add phone number and backup email but 2-Step Authentication keep popping up but i dont have my old email access… i just topup 10$ just to buy something but i can’t use the 10$ on my razer gold payment..

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1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • Oct 24, 2026 3:19 AM UTC

Hey ​@buzzMidnightOPAL836,

For all Razer Gold concerns, please submit a ticket by going to this link so our Razer Gold Team can assist with your account. After doing so, just send me a PM with your ticket number so I can call their attention to your case.


*Thread locked to curb conversation to PM. 

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