I got a problem with registering my Blackshark v2 x and activating 7.1 audio | Razer Insider
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I got a problem with registering my Blackshark v2 x and activating 7.1 audio

  • July 2, 2024
  • 1 reply
  • 69 views
JustSmile_

When i go to register my headphones in it tells me it has already been registered, i've ordered them from amazon.

Where it arrived from

its serial number
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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • July 3, 2024

Hello JustSmile_,

I replied to your message. Please be informed that the serial number of your Razer BlackShark V2 X was registered to a different account, and the 7.1 Surround Sound has been claimed since July 29, 2023. You can send me the proof of purchase so I can verify the reseller's information. Thanks!

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