Hi, I mistakenly scratched off few digits on my gift card from the middle while scratching it. I need help on how to get the missing codes, it’s $100 ...

Hi olelewekingsley79,

For Razer Gold concerns, please submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right for real-time assistance.

Make sure to include all relevant details and photos of the card with the over-scratch code. Please follow these specifications:

1. Ensure each item is a separate image.
2. Avoid stacking the gift card and receipt in one image.
3. Do not blur or mark on the gift card and receipt.
4. Reduce the file size, if necessary.
5. Ensure the images are clear and show all four corners of the items.

You can save the shareable files via any online drive account listed here. Send me a PM with the reference number once submitted, so I can assist you in coordinating with the team. All the best!

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