I have activated the product, but when checking the serial number, I get an error | Razer Insider
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Question

I have activated the product, but when checking the serial number, I get an error

  • March 26, 2024
  • 2 replies
  • 192 views

soezzz7

A few days after I bought a Razer barracuda x 2022, I decided to check them by serial number, but it didn't work. I tried to register the product, and I succeeded. Can this somehow affect the warranty. I don't know what to do next, should I return the product to the store or continue using it?

 

2 Replies

rushinfoPastelPink302

Hey, I also got the same sereal no. search result as yours. Now IDK what should I do. Should I return the product to the store? but my product successfully connected with  Razor Synnapse


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • April 5, 2024

It’s only for checking if you’re eligible for additional Razer Care warranty (and only for items bought directly from Razer.com store), not the warranty itself.

It does not affect your warranty. If you’ve registered the product with Razer ID, then you’re fine.