I have an error when installing razer cortex | Razer Insider

I have an error when installing razer cortex

  • 8 January 2019
  • 5 replies
  • 131 views

I have an error when installing razer cortex tells me it is not compatible with my operating system, but before if I could install it correctly I have windows 7

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5 Replies

This is strange as the website does state that Windows 7 is comparable. Have you had razer cortex on this system before or is this the first installation?
MontyA
Esto es extraño ya que el sitio web afirma que Windows 7 es comparable. ¿Ha tenido razer cortex en este sistema antes o es esta la primera instalación?

If I had installed it a long time ago
Try to Uninstall Razer Cortex (and synapse if installed), once done go to your %appdata% files and check that all the razer files are deleted. Once you have checked that Reinstall both and see if the issue continues.
MontyA
Intente desinstalar Razer Cortex (y Synapse si está instalado), una vez hecho, vaya a los archivos% appdata% y verifique que se eliminen todos los archivos de razer. Una vez que haya verificado que Reinstale ambos y vea si el problema continúa.

the error continues, and verify that there is no RAZER data in that folder
Userlevel 7
Hey @CHICKENGAMEPLAYS, I highly recommend that you perform a clean installation of Synapse first before anything else. Do send me a PM so I can help you sort this out.