I have lost the QR code related to my authenticator, and I don't have a backup code either. How can I recover it?"

Hi group241,

Let me assist your with your concern. I understand you lost access to your OTP associated with your Razer ID. Please send me a PM the following information so I can verify your account.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

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