I have no access to 2 -stage verification | Razer Insider
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Question

I have no access to 2 -stage verification

  • July 16, 2025
  • 1 reply
  • 12 views

LY2RNever

I have no access to two -stage verification. There is an e-mail, but my verification code has been deleted. I have no registered backup code. Can you help. Thanks 

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1 Reply

Razer.Aero
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  • Razer Support
  • July 16, 2025

Hello LY2RNever,

For Razer Gold account OTP concerns, kindly contact our Razer Gold customer service team by submitting a Ticket or via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please provide them with following information below to verify your account.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Phone number:
Country:

You can PM me the ticket number so I can help you notify the team. All the best!

*Thread locked to curb the conversation to PMs.