i have not received the 7.1 surround code and when i go to accounts it says already sent to email

Hey tammi047,

I understand that you didn't receive the 7.1 Surround Sound activation code. To isolate the issue, please try to check your spam/junk folder. Also, try to look for email filters that might have redirected it. If you need further assistance, feel free to PM me with the following details so I can initiate a case on your behalf:

• Full Name:
• Email:
• Phone Number:
• Country:
• Product Name: 
• Product Serial Number:
• Place of Purchase: (seller's website or physical store address)
• Date of Purchase:
• Proof of Purchase:
• Subscribed to Razer Care?: Yes/No

Have a great day!

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