You can submit a support ticket here:https://gold.razer.com/ticket-inbox/submit so the Razer Gold Team can look into your concern and get back to you through email. If you already have an existing support case number, please PM it to me so I can coordinate with the relevant team for an update. Thank you!
Wow, I checked the pay treasure to refund, I don't need the money, what I want is the key, it's so amazing. Such as 10 days to get such result, really sad. I think I won't buy razer product again after, too sorry players.