Hi, sorry for the problems. I have one with the two-step verification process because I don't receive any message on my phone, and it's strange because I've never had problems with two-step verification before.
Does anybody know the reason for the problem?
Thank you in advance
Question
I haven't received the two-step verification message.
This topic has been closed for replies.
- Razer Support
Hello Jesus94533,
I’m here to help. Sorry to hear you’re not receiving the two-step verification message. Are you still using the same phone number registered to your account? Have you checked whether your phone can receive other SMS messages normally? Please send me a PM with the following details so I can verify your account and check this further for you:
- Razer ID:
- Email address linked to your Razer ID:
- Full Name:
- Phone number:
- Country:
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