i just buy razer v2 pro month ago and tracking keep struggle so bad | Razer Insider
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i need help support don’t answer me  the store said i pass the 14 days but am still under warranty so the support should help me

i try all the solutions and still not working 

Hello JADEsoloTeal140,

Let me assist you with your concern. Have you tried performing the steps from this article? Please PM me your mouse serial number so I can verify its model and check for available firmware updates. Thanks!

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