I keep getting the error "There was an unexpected error, please reload the page and try again" and not receiving the sms code | Razer Insider
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I keep getting the error "There was an unexpected error, please reload the page and try again" and not receiving the sms code

  • July 18, 2025
  • 1 reply
  • 50 views
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I keep getting the error "There was an unexpected error, please reload the page and try again" and not receiving the sms code

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • July 18, 2025

    Hello jrantonio09,

    I'm sorry to hear about the issue with your Razer account OTP. Please submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP and for account verification.

    1. Registered email:
    2. Razer ID :
    3. First Name:
    4. Last Name:
    5. Birthdate:
    6. Mobile phone number:
    7. Billing address:

    After submitting it, send me a PM  with your ticket number so I can call their attention to your case. Have a good one!
     

    *Thread locked to curb the conversation to PMs.

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