Answer
I keep getting the error "There was an unexpected error, please reload the page and try again" and not receiving the sms code
Best answer by Razer.Aero
Hi
I’m her eto help. Please submit a ticket or chat with Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP.
1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:
After submitting it, PM me your ticket number so I can call their attention to your case. Have a good one!
*Thread locked to curb conversation to PM.
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- Razer Support
- Answer
Hi
I’m her eto help. Please submit a ticket or chat with Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP.
1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:
After submitting it, PM me your ticket number so I can call their attention to your case. Have a good one!
*Thread locked to curb conversation to PM.
I need help it says unexpected error please refresh page and try again, whenever i get sms 2fa. I need help to reset it or to change the code to email instead of sms
- Razer Support
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