I keep on getting "There was an unexpected error, please reload the page and try again" and i can't receive sms code | Razer Insider
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I keep on getting "There was an unexpected error, please reload the page and try again" and i can't receive sms code

  • March 29, 2026
  • 1 reply
  • 11 views
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Please help me! I keep on getting "There was an unexpected error, please reload the page and try again" and i can't receive sms code. I don’t have copies of my backup codes either cause i cant receive sms! I saved up for a month just to be able to afford this! :((

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1 Reply

Razer.ScarletRouge

Hi there, ​@charles.dc 

 

Thank you for sharing your concern here. For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update.

Alternatively, you can contact our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Thank you!

Also, I noticed that you've posted about the same issue in a different thread. Just a friendly reminder to try and keep the same issue to one thread to prevent any confusion and speed up the resolution process. Thanks for understanding!


 

*Thread locked to curb the conversation to PM.

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