I lost access to my authenticator app. | Razer Insider
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Question

I lost access to my authenticator app.

  • July 29, 2024
  • 1 reply
  • 23 views

I don't  have access to my authenticator app. I need this removed from my account. I cannot find anywhere on this site to get a hold of anybody but this forum. If anybody has the way to get to the chat or where I can email anybody I would appreciate it.

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1 Reply

Razer.Aero
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  • Razer Support
  • July 31, 2024

Hi sleekImperialbook690,

I’m here to help. Please send me a PM with the required information for account validation and for me to initiate a case and escalate your concern to our Support Team.

Razer ID: 
Email address associated with your Razer ID: 
Date of Birth:
Full Name: 
Phone number:
Country:

*Thread locked to curb the conversation to PMs.