I lost it! Need replacement dongle | Razer Insider
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Question

I lost it! Need replacement dongle

  • March 21, 2024
  • 6 replies
  • 369 views

I'm looking for a replacement dongle for my razor turret for the Xbox One. I see a few replacements on the website but I'm not sure which one will work. Please help me get my razor turret up and running.

6 Replies

ArgoTheRat
  • Insider Mini
  • April 8, 2024

Same… If you get an answer let me know.


  • Insider Mini
  • May 13, 2024

Also same. Confuses me that Razer can’t just program one of their other recievers to work for the turret and send it to the customer. The model number is the same across quite a few recievers/dongles, it’s the part number that’s different.


  • Insider Mini
  • February 12, 2026

Same here


Razer.Ten
  • Razer Support
  • February 12, 2026

Hey ​@hamlet2k,

Let me check on it. Can you send me a PM with the serial number together with your location/country so I can verify it in our system and go over our inventory?



*Thread locked to curb conversation to PM. 


  • Insider Mini
  • February 28, 2026

Same here. Would love to know how to get a replacement. Hope this thread isn’t locked out. Any help appreciated. 


Razer.sushi.boi
Forum|alt.badge.img

Hello there, ​@ImmenselyBosh!

 

I can check our inventory for a replacement dongle. Where are you currently located? Let me know via PM along with your device’s serial number so I can validate it in our system and for proper documentation. Looking forward to your response!