i lost my 2-step authentication and back up codes | Razer Insider
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i lost my 2-step authentication and back up codes

  • November 11, 2025
  • 1 reply
  • 21 views
T

Please help me i lost my mobile phone that i used for my 2 step authentication and i forgot my back up codes. I reload a certain amount but i cannot buy in the shop because i forgot my codes

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1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • November 11, 2025

Hey ​@Tantan42O,

For all Razer Gold concerns, please submit a ticket by going to this link so our Razer Gold Team can assist with your account. After doing so, just send me a PM with your ticket number so I can call their attention to your case.

 

 

*Thread locked to curb conversation to PM.

 

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