I lost my 2-step authentication and backup codes | Razer Insider
Skip to main content
Question

I lost my 2-step authentication and backup codes

  • November 11, 2025
  • 1 reply
  • 22 views

abangiyan0206

please help, i lost my number and lost the backup codes :(

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • November 11, 2025

Hey abangiyan0206,

I understand that you lost access to your old phone number. Please PM the following details so I can check your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb conversation to PM.