I lost my 2-step authentication and backup codes, please help me | Razer Insider
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I lost my 2-step authentication and backup codes, please help me

  • June 24, 2026
  • 2 replies
  • 11 views

I lost my 2-step and backup codes I have been trying to find it but they’re lost. Could I get some help please?

 

1. Razer ID: Xinc3ri
2. Email address that is associated with Razer ID: (Removed personal information for security purposes)
3. Date of Birth: 
4. Full Name: 
5. Phone number: not set up 
6. Country: United States

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2 Replies

  • Author
  • Insider Mini
  • June 24, 2026

I lost my 2-step and backup codes I have been trying to find it but they’re lost. Could I get some help please?

 

1. Razer ID: Xinc3ri
2. Email address that is associated with Razer ID: (Removed personal information for security purposes)
3. Date of Birth: 
4. Full Name: 
5. Phone number: not set up 
6. Country: United States


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • June 24, 2026

Hi Xinc3rii,
 

I understand that you lost access to your old phone number. Please PM  the following information below so I can verify your account and assist you accordingly.

Razer ID: Xinc3ri
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Country: United States
Razer Product serial number:

 

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