I Lost my authenticator phone | Razer Insider
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Question

I Lost my authenticator phone

  • November 3, 2025
  • 1 reply
  • 15 views

I forgot that i had an Authanticator on my old phone for Razer and now i cant add any new numbers backup codes or a new authenticator what should i do

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1 Reply

Razer.Aero
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  • Razer Support
  • November 3, 2025

Hey Resho_Siyar.

I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:
 

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