I lost my dongle | Razer Insider
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Question

I lost my dongle

  • July 20, 2026
  • 1 reply
  • 14 views
P

I lost the dongle of my blackshark v3 X hyperspeed, is there anything that can be done?

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1 Reply

Razer.ScarletRouge
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Hey there, ​@PlayerBosta 
 

I understand you that are looking for a replacement dongle for your Razer BlackShark V3 X Hyperspeed. According to our warranty policy, claims arising from any unacceptable use or care of the Product, including (without limitation) misuse, abuse, negligence, unauthorized modification or repair, unauthorized commercial use or any operation of the Product outside Razer's recommended parameters are not covered under warranty. Because of this, a lost dongle would not be eligible for a warranty replacement.


That said, I’d still be happy to help explore available options for purchasing a replacement dongle. I can check our inventory to see if we have a stock for a replacement dongle for your device. Please send me a private message along with your device's serial number and country of residence so that I can check our system for replacement stock availability in your area. Thank you!



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