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Question

i lost my old phone

  • January 4, 2026
  • 2 replies
  • 20 views
S

Hello. currently i cant use and purchase using razer gold, my old number and back up codes are gone, please help me

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2 Replies

Razer.sushi.boi

Hi there, ​@Shahram33!

 

I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.

Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • January 5, 2026

Hello. currently i cant use and purchase using razer gold, my old number and back up codes are gone, please help me

Hey Shahram33,

I’ve responded to your message. Please check your inbox and let’s continue from there. Thank you!

 *Thread locked to curb the conversation to PMs.
 

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