I lost my old phone and forgot my back up codes. I wanted to pay with my Razergold, but I couldn't pay without a backup code or authentication code. Please help me, I dont want to waste my 500 razer gold | Razer Insider
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I lost my old phone and forgot my back up codes. I wanted to pay with my Razergold, but I couldn't pay without a backup code or authentication code. Please help me, I dont want to waste my 500 razer gold

  • January 13, 2025
  • 1 reply
  • 33 views
MellowApricotbitzone328

I lost my old phone and forgot my back up codes. I wanted to pay with my Razergold, but I couldn't pay without a backup code or authentication code. Please help me, I dont want to waste my 500 razer gold

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1 Reply

Razer.sushi.boi

Hi there, ​@MellowApricotbitzone328!

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.

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