I Lost my Old Phone number and Now I can't change 2 step verification | Razer Insider
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I Lost my Old Phone number and Now I can't change 2 step verification

  • July 21, 2026
  • 1 reply
  • 16 views
Lixhi

Hi Team!!

I’ve been trying to fix my razer id details but the mobile number I used to have I got no more, and I can’t change  details or update them on my account page. Can someone help me, please? :(

Best answer by Razer.Aero

Hi Lixhi,

I’m here to help! I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

 

*Thread locked to curb conversation to PM.
 

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • Answer
    • July 21, 2026

    Hi Lixhi,

    I’m here to help! I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.

    Razer ID:
    Email address associated with your Razer ID:
    Date of Birth:
    Full Name:
    Old phone number:
    New phone number:
    Country:

     

    *Thread locked to curb conversation to PM.
     

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